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Valspars American Heritage satin paint appeard to be fading only on the backside of our new home. The paint can label clearly states that it will never fade.

After 8 weeks of bs they claim that it is the Hardie Board siding causing an acid reaction! But only the backside of the house?

Valspar had their own factory rep come to see it and he claimed that it was the worse fading he had ever seen.

Bottom line...Nothing but blaming another companys product. I cannot believe that Lowes would handle a product, which now I found out, has more complaints than any other major paint manufacturer.

Product or Service Mentioned: Valspar Paint.

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Anonymous
#604532

***

Corp Greed
#532093

We bought 20, 5gal buckets of Valspar paint from the local box store. Had the professional who hung the new drywall do the painting (he does painting & drywall) a 5000 SF home.

B4 we even got all the furniture moved in, the paint was pealing, epically where areas get exposed to moisture, IE: kit & baths. No caulking was done anywhere at this point. The box store turned the matter over to Valspar who in turn came out w/some inspector, who claimed the scattered pealing around the home was small and insignificant. Valspar claimed we trowed non-paintable caulking over the walls b4 painting and it was the installers fault that caused the paint to peal.

One person at the store admitted a few months later that a large load of paint had been left in a semi out back that winter. No one took care of the customer. All efforts of our communication to Valspar ended up w/them eventually pulling the ignorance card. It has been 18 years.

We share our experience & avoid all valspar products. So much for a 20 year warranty.

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