I have a $40,000.00 addition on my house. I have been in the construction industry for over 20 years doing commercial and industrial construction.
I have gone to school for electrical, plumbing, HVAC and for construction management. My drywall contractor primed my walls using Valspar primer. I painted most of my walls in other rooms with other brands of paint over top of Valspar primer and they really turned out great. I was in the neighborhood of Lowes one night and decide to stop and buy some paint for one of my rooms.
I told the girl that I want a semi gloss in latex and showed her the color that I wanted. She gave me Valspar Ultra Paint + Primer. I used this paint to paint my room. There were a few spots on the wall where the paint bubbled.
I wiped that area off and repainted. The paint dried really quickly and I tried removing the tape and it was pulling the paint was pealing off with tape. I stopped taking the tape off and looked on the internet to see what I could do. I watch a video on Valspar website and it showed a girl removing the tape by scoring it with an X-Acto knife.
It look like she was having trouble removing the tape and it was pulling the paint off of the wall. I went to Lowes to see what I could do and when I told the girl that I had a problem with the paint, she just looked at me at said you did it wrong and walked away. I never got a chance to tell her what the problem was. I called the store manager and he was to get in touch with the Valspar rep and never did.
I called Valspar and told them what the problem was and they tried to tell me I did it wrong, then they said I used the wrong primer. When I told them what primer I used, they changed there mind and said that my drywall was to cold. I told them that this drywall was in my house for 3 weeks and the temperature was 70 degrees. Then they tried blaming the rollers that I used and I said that I used Purdy rollers.
Then they were blaming my masking tape and I said that I used the green frog tape. They blame everything but the product. I have been doing this for a long time and this paint is junk. This paint is awful.
It ruined my walls. It is impossible to sand this paint. When you try to sand it, it balls up. It does not cover in one coat and why put call this paint and primer when you have to primer walls.
It is very misleading. This paint is pealing off of my drywall. The best they can do is offer my money back for this paint. I want my drywall replaced.
If it is pealing now, you know it will peal off more later. After dealing with Valspar and Lowes, I DO NOT RECOMMEND THIS PAINT TO ANYONE. Valspar will blame you and not there product. Please go and buy Sherwin Williams Paint if you need paint.
Valspar had cost me a lot of money. I had to stop my construction project until I got answers from them. I had to hold off on my flooring. I am not sure if it is worth taking them to court.
I am looking in to it. I am going to spread the word about there poor quality of paint and customer service.
This company should not be allowed to sell poor quality paint like this.
Monetary Loss: $4000.